Monday, September 25, 2006

Book Review: Click & Mortar Books

Subtitle: Book Selling in the Internet Age
Authors: William and Jennifer Kinser

Overview

Click & Mortar Books is not quite a how-to book; rather, it is more like the memoir of the creation of a new book business by a dedicated (and pretty business-savvy) couple. The book is split into a Q&A sort of format, but rather than giving "do it my way" answers, they couch their answers in the experiences that helped them make their decisions. It runs the gamut from "Who can sell used book?" to detailed descriptions of using the Homebase software package. Extensive detail is given about the sales projections (and subsequent volume) of their business.

Content

The content varies between items about a physical bookstore (Click), internet sales (Mortar) and both (Click & Mortar). Each is useful, complete with anecdotal background and fairly useful. I, personally, found the information about the physical bookstore interesting (in fact, it was instrumental in helping me *avoid* opening a brick & mortar shop), and their book scouting reports interesting and fun. I also appreciated their detailed description of the venues they sell in - it, too, helped make some decisions about where we would focus our online sales.

This book has gotten rather slagged in the internet forum world - mainly from people that griped about them writing this book after only 16 months in business. I'll take a different view: I think that it was brave of them to talk about their successes, but even more brave to talk about their failures. I also think that there are many kinds of booksellers that can be served, and not all of them need to have their noses pressed in a copy of Mandeville's Price Guide.

The fact is, this isn't a book for the seasoned bookseller. It is a very good book for someone just getting started - but make sure you measure their advice carefully before you follow any of it. (Note: this is something I would say about almost any business guide.) For example, early in our bookselling adventures, we needed to get shipping supplies; we lived in the sticks, and had no local supplier of any worth. We followed their link (which eventually pointed us to Linton), and found the shipping supplier that we use to this day. However, we also blindly took their advice about envelope sizes to purchase. We ended up with about a 15-year supply of #0 envelopes (since we sell very few MM paperbacks), but not nearly enough #5's. Live-and-learn - we should have taken a closer look at our sales stock before making a buy decision.

Tone

This book is written in a very personal way: in the end, you feel as if the Kinser family are already your friends, and you just need to remember to invite them over for supper. The text is rich with experiences of beginning booksellers - which is a great for a beginner that would prefer to learn from someone else's mistakes. They don't pretend to have all the answers, and there are a few instances where you might choose a different path than they've taken. However, since they are open about their goals and decision-making process, the book gives you the ammo to take a different fork in the road.

Helpfulness

As I mentioned before, this isn't a book for the experienced bookhound. But if you are comtemplating a new book business (whether click, mortar or both), the Kinser's unrivaled willingness to share is probably a good read for you. This isn't the only book to get, but it is one of the few that may help you decide whether the business is for you.

Conclusion

Despite the gripes and groans of the internet forum bookmasters, I found this a great and inspiring read. I also found it a useful was to gain some experience without having to duplicate someone else's trials and tribulations. At around $20, a beginner can't really afford not to buy this book.

You can visit part of the Kinser's online presence (as well as order the book) from their website: www.thebookhive.net.

Rating: 7.5 out of 10 (but primarily for beginners)

Friday, September 22, 2006

Book Review: Complete Guide to Starting a Used Bookstore

Subtitle: Old Books Into Gold - Second Edition
Author: Dale L. Gilbert

Overview

The Complete Guide to Starting a Used Bookstore is considered the bible of the used book industry. Long out of print, you'll probably end up paying between $40 and $80 for a copy of this 199 page book. But it is an industry standard for a reason: it sets the stage for booksellers to see their work as a business, and not a joyful hobby.

Content

The Complete Guide, Second Edition, was printed in 1991 - long before online selling was a twinkle in anyone's eye. It is focused on a physical bookstore, and could therefore be easily dismissed as irrelevant in today's marketplace. However, making this assumption would be cutting yourself out of a significant wealth of information. Gilbert provides insight into the business aspects of starting, maintaining and selling out of a book business - all of which remains useful information to someone contemplating the bookselling business. He also offers great advice about physical layout, shelving, book maintenance and other details that are easily glossed over by someone hunched over a spreadsheet.

But if you do have an inkling that you'd like to open a brick-and-morter store, you simply cannot afford to ignore this text. One of the most useful sections is the chapter about "Hiring Help That Won't Hurt", which is an almost painful account of employees both good and bad. Since your employees can represent the greatest fixed cost of your business, you need to understand how to hire great help, and how to keep them motivated to sell more books.

Tone

The tone of the book is very personal; you feel as if you are getting a face-to-face meeting with a crusty (but successful) master of the book business. The fact is, I wish that I could spend a few days with him, since I'm sure there are 50 stories for every bit of advice listed. While he'd be the first to tell you to "find your own way", he is also quick and willing to tell you about dead ends and poor choices.

Helpfulness

Will this help an online seller? Sure - especially if you are just getting started, and wanted an inspirational text to help you get ramped up. It will also help you identify holes in your business plan that you may not have considered. If you are thinking about opening a physical store, you must buy this book. There is nothing else as complete or helpful as provided by this modest looking book.

Conclusion

So, pretty much an unqualified winner. It will be expensive (especially if you buy it in the spring, when people's minds turn to the lure of opening a bookstore), but both inspiring and useful. This will not tell you how to make a million on Amazon, but it will probably prevent you from shooting yourself in the foot by jumping into an ill-conceived business plan.

Rating: 8.5 out of 10

Welcome to the Well Read Book Blog

Thanks for tuning into our blog. We are online booksellers (although we have a small office open by appointment), and we've developed a lot of peculiar views about books and bookselling. You may agree, or you may disagree, but we sure hope you enjoy our posts.

We are going to start off our blog with some bookseller book reviews. Some of these books are very important for new sellers, while others are neither interesting or relevant. We aren't going to be holding to any sort of strict posting schedule, so it might be worth your while to subscribe to our RSS feed; in this way, you'll be able to see when our content changes.

So, here's to the start of a new blog. Drinks are on the house!